1. Are there any additional
usage charges with your game servers?
2. Can I customize my game server?
3. Do you have a Phone Number?
4.
Do you offer help with your game servers?
5.
How can I test my latency (ping) to your servers?
6. How do I add admins in Mani
mod on my Counter-Strike Source server?
7. How do I manage my Battlefield
2 server? (Without the BF2CC)
8. How long until my game server
is online?
9. How to manage your server
with Internet Explorer 7
10. What if I don't like my
ping?
11. What is a game server?
12. What is GSP?
13. What Payment methods do
you accept?
14. What should I know before
getting a game server?
15. What type of uptime can
I expect with my server?
16. Who owns Game Server Pimp?
17. Will I be charged for the
bandwidth I use?
18.Will you split server
rental fees between clan members?
Are there any additional usage charges with
your game servers?
There are no additional charges outside of the monthly fees
listed for our gaming server packages.
Can
I customize my game server?
We give each client access to their gaming servers's configuration
files through our online account management system where
you can edit files, stop and start your server and much
more. You also have file control access through File Transfer
Protocol (FTP). Through these means, you will have access
to upload maps, modify configuration files and more.
Do
you have a Phone Number?
Yes we do, unlike most gaming server companies, we have
a toll free phone number. You can contact us 24 hours a
day, 7 days a week. By calling us, you get free phone support
and are able to talk with a live person regarding your current
or future game hosting questions.
Do
you offer help with your game servers?
Yes we do. With over 10 years of experience hosting a large
range of servers, we are able to provide you direct access
to a staff that has the most knowledge when it comes to
game hosting. If you have never used or had your own game
server, our staff has the knowledge to help you get a great
server configured the way you want. As opposed to someone
taking the time to learn from scratch, hosting a game server
with GSP can also be a great learning experience.
How
can I test my latency (ping) to your servers?
Game Server Pimp has a list of some of
our public game servers for various games available for
you to test your latency in different locations. You can
find a list of game servers here: Test Servers
How
do I add admins in Mani mod on my Counter-Strike Source
server?
To add an admin to your server, you first need to make sure
you have the latest version of the Mani Admin Mod 1.2 installed
on your gaming server.
1- Go inside the game; connect to your gaming server.
2- Bring up the in-game console (Normally by pressing the
tilde key).
3- Type 'rcon_password xxxxxx' (where the 'xxxxxx' is your
rcon password, and do not include the 'es).
4- Make sure your rcon password is right, type 'rcon status',
if it says 'Bad RCON password', then the password is wrong.
5- Then, you have to type those three lines. Note that 'NicknameOfTheAdmin'
is the admin's nickname, 'SteamID' is the admin's steamID:
rcon ma_client addclient "NicknameOfTheAdmin"
rcon ma_client addsteam "NicknameOfTheAdmin" "SteamID"
rcon ma_client setaflag "NicknameOfTheAdmin" "+#"
So let's assume the admin's nickname is "[NOD]Paul"
with the SteamID of "STEAM_0:0:432232", it would
look exactly like this:
rcon ma_client addclient "[NOD]Paul"
rcon ma_client addsteam "STEAM_0:0:432232"
rcon ma_client setaflag "+#"
Then, just bind the 'admin' command to a key to be able
to have easy access to your server's admin menu.
How
do I manage my Battlefield 2/2142 server? (Without the BF2CC)
This article will help you setup basic
admin for your Game Server Pimp Battlefield 2 ranked or
unranked server.
To begin editing your server files you may use our file
management system found via our manage link on our account
management system. This will load our server manager and
give you access to our file management system. Our file
management system is great for editing text based configuration
files.
REMOTE CONSOLE ACCESS:
- To activate remote console the password must be set in
the default.py file that is located in the Admin folder
via the file management. The file can be edited by clicking
on it. The section that must be edited is shown below:
This is how the section you must edit looks by default
options = {
'port': '4711',
'password': None,
# True if multiple commands should be processed in one update
and
# if as many responses as possible should
be sent each update.
'allowBatching': False
}
You must edit the password line to set the remote admin
password. Make sure to place a ‘ before and after
the selected password. DO NOT MODIFY ANY OTHER INFORMATION
IN THIS FILE!
options = {
'port': '4711',
'password': ‘password’,
# True if multiple commands should be processed in one update
and
# if as many responses as possible should
be sent each update.
'allowBatching': False
}
- To log in as a remote admin: Connect to the game as a
player. Open the console by pressing ~ and enter the command
rcon login . Note that there are spaces between each section
of the full command.
- To input a command through the remote console: All commands
inputted through remote console must use the following format:
rcon exec “command”
Example: rcon exec “admin.kickplayer
7”
==================================================================
SERVER ADMIN COMMANDS
==================================================================
GENERAL COMMANDS:
- Game.listplayers
Every player has an ID number, which is
used for kicking/voting
off the player. This command lists those
numbers.
- Game.listmaps
Every map on the server has an ID number,
which is used for voting
to change maps. This command lists those
numbers.
- Game.enablefreecamera *
This enables free look mode on clients
who are waiting to spawn.
For *, 1 turns free look on, 0 turns it
off. Note that this
command can only be run from the server,
or by a user that has
remote server access.
ADMIN COMMANDS:
- Admin.kickplayer *
* is equal to the player id number. Note
that this command can
only be run from the server, or by a user
that has remote server
access.
- Admin.banplayer *
* is equal to the player id number. Note
that this command can
only be run from the server, or by a user
that has remote server
access.
- Admin.removeaddressfrombanlist *
* is equal to the IP of a banned player.
Note that this command
can only be run from the server, or by
a user that has remote
server access.
- Admin.changemap *
* is equal to the map name. Note that this
command can only be
run from the server, or by a user that
has remote server access.
- Admin.addaddresstobanlist *
* is equal to the IP address to the client
that is to be banned.
Note that this command can only be run
from the server, or by a
user that has remote server access.
- Admin.clearbanlist
This allows all users that were previously
banned to once again
connect to the server. Note that this command
can only be run
from the server, or by a user that has
remote server access.
- Admin.externalviews *
This command enables/disables external
camera views on clients
connected to the server. For *, 1 turns
external views on, 0
turns it off. Note that this also disables
the nose cam. Also,
note that this command can only be run
from the server, or by a
user that has remote server access.
- Admin.listbannedaddresses
Lists the IP addresses that are banned
from connecting to the
server. Note that this command can only
be run from the server,
or by a user that has remote server access.
- Admin.allownosecam *
This command enables/disables the ability
for clients to turn
off the airplane HUD. (Allows easier flying.)
For *, 1 turns
nose cam on, 0 turns it off. Also note
that if external views
are turned off, nose cam cannot be used.
Note that this command
can only be run from the server, or by
a user that has remote
server access.
VOTING COMMANDS:
- Game.votemap *
This command will initiate/cast a vote
to change maps on the
server. * is equal to the map id number.
- Game.votekickplayer *
This command will initiate/cast a vote
to kick a player. Players
on both teams can participate in this vote.
* is equal to the
player id number.
- Game.votekickteamplayer *
This command will initiate/cast a vote
to kick a player. Voting
is restricted to the team of the player
who initiated the vote.
* is equal to the player id number.
- Admin.votingtime *
This command sets the amount of time clients
have to cast a vote
after it has been initiated. * is equal
to the number of seconds
clients will have to vote. Note that this
command can only be run
from the server, or by a user that has
remote server access.
ADMIN COMMANDS TO EDIT THE MAP LIST OF
A RUNNING SERVER:
Maplist.List
This command lists all the maps present
in the servers map list with the number assigned to each
map.
Maplist.append
This command allows admins to update the
maplist for a server on the fly. The value “gpm_cq”
must be specified as the second value for the command.
Maplist.remove *
This command is used to remove a specific
map from the servers rotation. The * represents the number
value for the map the admin wishes to removed. The numbers
associated for each map can be found by using the Maplist.list
command shown above.
OTHER HELPFUL COMMANDS:
- Console.showfps *
This toggles the FPS display on and off.
For *, 1 turns FPS on
and 0 turns it off.
- Console.showstats *
This toggles the debug stats display on
and off. For *, 1 turns
the debug stats display on and 0 turns
it off.
- Game.changeplayername *
This allows a user to quickly change his
name. * is equal to the
player name.
How
long until my game server is online?
Once the order is placed and paid for, we will have your
server online within 24 hours. We try to get every server
online as quickly as possible. Most customers do not have
to wait longer then an hour for their server, but this depends
on how busy our staff is that day. You will get an email
with all your game server information, including ip address,
passwords, or anything else needed for your game server
as soon as the server is online.
Please note that it might take longer to
setup a dedicated machine, as it all depends on the availability
of the hardware. You can call us at 800-956-3226 in order
to inquiry on the amount of available dedicated servers.
How
to manage your server with Internet Explorer 7
Tutorial: How to use Internet Explorer
7 to manage your gaming server
Managing your gaming server has changed
significantly since the introduction of Internet Explorer
7 by Microsoft. This tutorial will explain how to manage
your FTP with it.
First, open Internet Explorer 7.
Secondly, type the full FTP address of
your server. It is displayed at the bottom of your GMC (Game
management console) page. If your Server IP would be 66.165.113.230
and your orderID would be 12345, then your FTP address would
be ftp://66.165.113.230. Then, press Enter, or click the
'Ok' button. You should be greeted with this small window:
In that window, enter your ArtofWarCentral.com
username or password (It should be the same as your account
on artofwarcentral.com, except if you request some changes
via tickets), and click OK.
Once you clicked Ok, it should show you
the files on your server. Unfortunately, by default, Internet
Explorer 7 blocks you from uploading files. So you have
to do Page, Open this FTP in Windows Explorer as shown below:
After waiting for 10-15 seconds, you will
see a window popping up, asking for a username and password.
Reenter the same informations that you entered a few steps
before.
That should get you access to your gaming
server's FTP files.
What if I don't
like my ping?
Ping times can vary based on where you live and where your
game server is located. The closer you are to the game server,
the lower your ping time should be. We strive very hard to
get our customers the lowest possible ping time. If one datacenter
does not work well for you, you can have us move your game
server to another datacenter location free of charge. If you
are having high ping problems, let us know via a support ticket.
There are a number of things we can do to help. Please note
no one can guarantee a 20ms ping time all the time; because
home broadband connections can be unstable. We do our best
to get your game pings as low as possible.
What is a
game server?
A game server is the game dedicated server software application
that allows players to gather in an online game. It is a
standard component that is built into most multi-player
games. Our servers are hosted on fast internet dedicated
machines with over 1000 times the bandwidth available to
the average home broadband users.
What
is GSP?
GSP (Game Server Pimp) is a company that that has been hosting
game servers since June 1997. If you would like more information
about our company, you can visit our 'About' page.
What
Payment methods do you accept?
Once you order your game server, you can pay with Visa,
Mastercard, American Express or use Paypal (Click here to
get to the Paypal website). By using PayPal, you can pay
with other payment methods with their system including e-check
if you don’t have a credit card.
We also accept money orders, check or Western
Union, but please note those modes of payment might take
longer, as they are slower. Your server order will not be
processed until we are in the possession of the payment,
thus why we prefer to be paid by either credit card, or
Paypal.
What
should I know before getting a game server?
Before any clan should host a game server with anyone, there
are a few things you should do first. First, you need to decide
what is most important to you and your clan. Is it price,
ping, quality of support, is a phone number important, how
much help will you need?
You will want a company that has a lot
of experience of hosting game servers, a company you know
will be around for a long time. Most game server companies
fail in the first 6 months. You will really want a company
that is around 24 hours a day. This is so that if something
goes wrong with the server (Things will go wrong), someone
will be there to fix it quickly. If it takes more then 24
hours to get your issues handled, then you need to look
for another company. Make sure they have some form of web
management utility to help with the server. And finally,
most importantly, play on one of their servers for a week.
This way, you know how stable the servers are.
What
type of uptime can I expect with my server?
We include automatic restart scripts, when possible, and
your server will be 24/7 online with our public servers.
In the unlikely event of a system failure, we will relocate
your server to one of our spare machines in under 3 hours.
In the highly unlikely event of prolonged system failure
we will credit you with days offline 3 for 1(subject to
the problem not being a direct result of server admin mismanagement).
Who owns
Game Server Pimpl?
Game Server Pimp is a product of Convergent Network Services
, LLC. We can be reached at this address:
Convergent Network Services
51 Tec Street
Hicksville, NY 11801
Toll Free: 800-956-3226
International: +1 631-610-5710
Will
I be charged for the bandwidth I use?
If you are a gaming server owner, we DO NOT charge anything
extra for bandwidth usage. This is already calculated in
your game server prices.
Will
you split server rental fees between clan members?
Yes, our account system comes with a built-in donation system.
Anyone can donate to your game server account; all you need
to do is provide them with a link. This link can also be
posted on your webpage for players or members to donate.
